Privacy Policy
Information Collected
Callers may share a name, telephone number, property location and details of a toilet overflow. Telephone systems may record call timing and duration.
Technical Data
Hosting systems may collect IP address, browser type and device details when a visitor opens a page. Browser settings may control cookies where used.
Use of Information
Information may be used to respond to a caller, operate telephone and web systems, prevent misuse and meet legal obligations. A restoration business handling the call may receive the property and contact details needed to discuss the loss.
Service Providers
Telephone and hosting vendors may process data needed to run those systems. Legal process may also require disclosure.
Call Recording
A caller may ask about recording before sharing personal details. Any recording practice remains subject to applicable notice and consent law.
Retention and Rights
Operational needs and applicable law affect how long data is kept. Depending on the governing law, an individual may seek access, correction or deletion of personal information.
Contact and Changes
Call (888) 432-4933 with privacy questions. This policy may be updated as systems or legal requirements change.